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Terms and Conditions

 

Access to this website is subject to the following terms and conditions.

Please read the terms and conditions set out below. When you access this website for the first time you agree to be bound by all terms and conditions for the use of this service. We may vary the terms and conditions for the use of this service from time to time by posting revised terms and conditions on the site.

If you do not agree to be bound by these terms and conditions you must stop using this site immediately.

Interpretation

In these terms and conditions: 

"centuryuk.com", “centuryuk.co.uk”, “centuryuk.net”, “website", "site", or "service" means the on-line service provided by us at www.centuryuk.com from time to time.

"person" means an individual, or a body corporate or unincorporated, and "persons" shall be construed accordingly.

"you" or "your" means the person using this site or named in the registration details (if any) accompanying these terms and conditions.

"your communications" means any communications received or sent by you through the service including e-mails and other electronic messages.

"we" and "us" and "the company" means Century UK LTD.

Provision of the service

We agree to provide you with the service in accordance with these terms and conditions.

The service will be provided on an "as is" and "as available" basis. We cannot guarantee that the service will be provided fault-free and we do not undertake or warrant that the service will be free from defects.

We may temporarily suspend the service either partially or completely for any reason. We will restore the service as soon as reasonably practicable after a suspension. We will not be liable to you for any loss which you incur as a result of any such suspension.

The pages contained in this site may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

The information contained in the material in this site is only for information purposes. The material on this site does not constitute advice and you should not rely on any material on this site to make (or refrain from making) any decision or take (or refrain from taking) any action.

Use of the service

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of this site. In particular, you may not cache any of the contents for access by third parties nor mirror any content.

You may only download, use, reproduce and print materials appearing on this site for your own personal, non-commercial purposes.

Intellectual property rights

All rights, including copyright, in the content of these web pages from time to time are owned or controlled for these purposes by Century UK LTD, and are intended solely for personal, non-commercial use by the users of our site.

All trade marks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.

This website is operated and maintained by Century UK LTD.  All inquiries should be directed to:

Century UK LTD

7, Anchor Business Park

Castle Road

Sittingbourne

KENT

ME10 3AE

Disclaimer

To the fullest extent permitted in Law, Century UK LTD is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. In addition, Century UK LTD does not represent or warrant that the information accessible via this website is accurate, complete, or current. Price and availability information is subject to change without notice.

By your use of this site you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our website, and that Century UK LTD shall not be liable for any damages of any kind related to your use of our site.

Indemnification

You agree to defend, indemnify, and hold Century UK LTD harmless from and against any and all claims, damages, costs, and expenses, including lawyers fees, arising from, or related to, your use of this website.

If you do not agree to be bound by these terms and conditions you must stop using this site immediately.

Colour and Specification

We endeavour to ensure that the descriptions, specifications, colours, and prices are correct at the time of updating them on the website. Due to the variations in colour reproduction on computer monitors we cannot guarantee that your monitor displays any colour accurately.

Payment of Order

Unless stated otherwise, the price detailed alongside a picture refers to purchasing one item of the specified size regardless of the number or size of items displayed in the picture.

Payment by credit/debit card will be taken at the time of processing an order.  Payments can be made via alternative methods, please contact us to discuss this.

All prices displayed are in GB Pounds Sterling, and include V.A.T. (Value Added Tax) at the prevailing rate for the goods or services being supplied.

Order Confirmation

Your order will be confirmed by email for Internet orders and in writing for written orders.

Delivery of Your Order.

We will endeavor to dispatch you order in the quickest possible time, orders received by us before 1pm will be dispatched the same day providing they are in stock and payments are authorized. Items will only be dispatched Monday to Friday.  Any items ordered that are not in stock will be held on a back order list and dispatched as soon as they become available, if you do not wish to have items back ordered please contact us. Due to the fact that some products are sourced from abroad and/or are handmade to order it can take longer than 28 days for your order to be completed.

Delivery

a. The company has no control over actual delivery time once the order has been dispatched, although we do endeavour to ensure our chosen carrier will deliver within the time specified. All dates for delivery are approximate and can be subject to change without notice.

b. The company shall not be liable for any loss or damage whatsoever or however arising from the delay in delivery or failure to deliver.

c. All orders shall be despatched either by post or by carrier

d. In certain circumstances the delivery costs may be higher than shown on the order form due to the size of the product ordered or the delivery location. We will advise you of any additional costs should the situation arise.

Information Collected and What We Do With It

Placing an order with Century UK LTD over the Internet requires you to provide your name, address (as held by the card issuer, including PostCode), telephone numbers, email address, credit/debit card number, card expiry date (and issue number or start date for Switch or Solo Cards). You may also be asked for a small amount of additional security information which you as cardholder will know.

Should you not wish to provide personal information over the Internet you may submit your order by post.  In this instance, we will additionally require your signature and the delivery address, and if paying by credit/debit card the name of the recipient if different from that of the cardholder.

In order to process your order it may be necessary to divulge your contact telephone number to our delivery company in case they need to contact you.

Your email address may be used by Century UK to advise you of new products, special offers etc., unless you advise us otherwise either in writing or by email to [email protected]

Century UK LTD uses secure server software to protect the data you provide each time you place an order. The software converts the computer data and messages to something incomprehensible, before you send it to us, by means of a 'key', so that it can be reconverted only by an authorised recipient holding the matching 'key'. This minimises the risk of the data being intercepted before we receive it.

Credit/debit card information is subject to 128-bit encryption, which is the highest level available.

By using the site www.centuryuk.com you are consenting to the collection, processing, and use of the information you provide for the purpose of administering your order, processing payment, fraud detection, and for our own marketing uses.  We will not pass your data to third parties without your prior consent.

Warranty

a. In the case of goods developing faults, the company should first be contacted as in our experience most problems can be rectified without the need for the item to be returned. If on examination of the goods by the company we find that the defect has occurred through defect in workmanship or faulty materials the company will at its option repair or replace the items free of charge.

b. If the items are found not to be faulty or to have been damaged by the customer we reserve the right to charge for the repair and/or the return of the goods to the customer.

c. The company is unable to accept any liability save to the extent and in the circumstances described above, in particular the company cannot be liable for any financial loss, injury or damage caused to the buyer or any other person caused by any defect in the goods except to the extent that its negligence caused or contributed thereto.

d. The company cannot therefore be responsible for the negligence of others.

Returns

In the unlikely event that you are not completely satisfied with your order you must notify us within 7 days of delivery, detailing the reason for your dissatisfaction. In the event that an item is to be returned it must be unused and with the original packing and in the condition in which it was delivered to you unless faulty.

Unless there is a manufacturing fault, or the goods were damaged in transit, goods will be returned at your own cost and refunds are made up to the cost of goods excluding Postage and Packing. Century UK LTD strongly recommends the use of Royal Mail Recorded Delivery (signed for) for goods returned, and cannot be held liable for any losses in the postal service.

All goods should be returned to the address detailed below:

 

We do not send out confirmation of receiving returns so please enclose a stamped, addressed envelope in the parcel if you would like to receive a copy of the returns receipt.

For goods returned after 7 days of delivery please note the following:

Returned goods received by Century UK between calendar days 9 and 15 after initial delivery to you, the customer, will incur a 10% administration charge.

Returned goods received by Century UK between calendar days 16 and 29 after initial delivery to you, the customer, will incur a 50% administration charge.

Goods returned after 29 days will not be refunded, unless faulty.

Please note that your right to return items does NOT apply to items that fall into the following categories:

goods made to your specification or personalised

any items where the seal is broken unless item is faulty,

Cancellations

Please note that you are entitled to cancel an order provided that you exercise your right not longer than seven working days after the day on which you receive the items ordered.

Links to Other Websites

we may choose to provide our customers with links to other websites that we feel you may be interested in. If you choose to explore these sites you will be leaving the site www.centuryuk.com and therefore should review their individual Terms and Conditions. Century UK LTD is not responsible for the content of these sites.

Matters beyond our reasonable control

If we are unable to provide this service because of something beyond our reasonable control such as technical failure, lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), we will not be liable for this.

These terms and conditions were updated on 21 February 2007